Terms of Service

1. ACCEPTANCE OF TERMS

Welcome to BestRate.lk ("Website", "Service", "we", "us", or "our"). These Terms of Service ("Terms", "Agreement") govern your access to and use of the BestRate.lk website and any related services operated by Saminda Vithanage (sole proprietor).

By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our Service.

2. ELIGIBILITY AND USER REQUIREMENTS

2.1 Age Requirement

You must be at least 18 years of age to use this Service. By using BestRate.lk, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into this Agreement.

2.2 Geographic Restrictions

This Service is primarily intended for users located in Sri Lanka. While we do not restrict access based on location, the information provided is specific to Sri Lankan financial institutions and may not be applicable in other jurisdictions.

2.3 Prohibited Users

You may not use this Service if:

• You are under 18 years of age
• You have been previously banned from using our Service
• You are using the Service for illegal purposes
• You are a competitor attempting to copy or replicate our Service
• You are using automated tools to scrape or extract data without permission

3. DESCRIPTION OF SERVICE

3.1 What We Provide

BestRate.lk provides:

• Loan Comparison Tools: Compare interest rates from multiple Sri Lankan banks
• EMI Calculators: Calculate estimated monthly loan payments
• Educational Resources: Information about loans and financial products
• Bank Information: Details about participating financial institutions

3.2 What We Do NOT Provide

3.3 Information Accuracy

While we strive to provide accurate and up-to-date information, we cannot guarantee the accuracy, completeness, or timeliness of the information displayed on our Service. Interest rates, loan terms, and bank policies are subject to change without notice.

4. USER RESPONSIBILITIES AND CONDUCT

4.1 Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to:

• Use the Service in any way that violates Sri Lankan laws or regulations
• Impersonate any person or entity or misrepresent your affiliation
• Use automated systems (bots, scrapers) to access the Service without permission
• Attempt to gain unauthorized access to any part of the Service
• Interfere with or disrupt the Service or servers
• Upload or transmit viruses, malware, or malicious code
• Collect or harvest personal information of other users
• Use the Service for competitive analysis without permission
• Reverse engineer, decompile, or disassemble any part of the Service
• Remove, obscure, or alter any copyright, trademark, or proprietary notices

4.2 Account Security (If Applicable)

If you create an account with us (for premium features), you are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access
• Ensuring your account information is accurate and current

4.3 Verification of Information

You acknowledge and agree that you are solely responsible for:

• Verifying all loan information with respective banks
• Reading and understanding loan terms and conditions
• Consulting with qualified financial advisors before making decisions
• Ensuring you meet eligibility criteria for any loan products
• Understanding the financial implications of loan agreements

5. INTELLECTUAL PROPERTY RIGHTS

5.1 Ownership

All content, features, and functionality of the Service, including but not limited to:

• Text, graphics, logos, icons, images, and photographs
• Software, source code, and algorithms
• Calculators, tools, and interactive features
• Design, layout, and user interface
• Compilation and arrangement of content
• Trademarks, service marks, and trade names

are owned by BestRate.lk or its licensors and are protected by Sri Lankan and international copyright, trademark, patent, trade secret, and other intellectual property laws.

5.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal, non-commercial use only. This license does not include:

• Any right to reproduce, distribute, or publicly display the Service
• Any right to modify, adapt, or create derivative works
• Any right to use the Service for commercial purposes
• Any right to reverse engineer or decompile the Service

5.3 Restrictions

5.4 Trademarks

"BestRate.lk" and all related logos, product names, and service names are trademarks of BestRate.lk. You may not use these trademarks without our prior written permission. All other trademarks appearing on the Service are the property of their respective owners.

6. DISCLAIMER OF WARRANTIES

6.1 No Warranty of Accuracy

We do NOT warrant or guarantee:

• The accuracy, completeness, or reliability of any information on the Service
• That interest rates displayed are current or will be honored by banks
• That calculations are error-free or suitable for your specific situation
• That the Service will be uninterrupted, secure, or error-free
• That defects will be corrected
• That the Service is free from viruses or harmful components

6.2 No Financial Advice

The information provided on BestRate.lk is for informational purposes only and does NOT constitute financial, legal, tax, or investment advice. We strongly recommend that you:

• Consult with qualified financial advisors
• Verify all information with respective banks
• Conduct your own due diligence
• Read all loan documents carefully
• Understand the risks involved in borrowing

6.3 Third-Party Information

Information about banks, interest rates, and loan products is obtained from publicly available sources and third parties. We are not responsible for the accuracy or reliability of third-party information.

6.4 No Guarantee of Results

We do NOT guarantee that:

• You will be approved for any loan
• You will receive the interest rates displayed
• Using our Service will result in financial savings
• Our recommendations are suitable for your circumstances

7. LIMITATION OF LIABILITY

7.1 Exclusion of Damages

In no event shall BestRate.lk, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, revenue, or business opportunities
• Loss of data or information
• Loss of goodwill or reputation
• Financial losses from loan decisions
• Costs of procurement of substitute services
• Any other intangible losses

7.2 Maximum Liability

Our total liability to you for all claims arising from or related to the Service shall not exceed the amount you paid us (if any) in the 12 months preceding the claim, or LKR 10,000, whichever is less.

7.3 Basis of the Bargain

You acknowledge that these limitations of liability are fundamental elements of the agreement between you and BestRate.lk, and that we would not provide the Service without these limitations.

7.4 Jurisdictional Limitations

Notwithstanding the limitations set forth above, nothing in these Terms is intended to exclude or limit any liability that cannot be excluded or limited by applicable law, including but not limited to the Unfair Contract Terms Act, No. 26 of 1997. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law

8. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless BestRate.lk, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service
• Your use or misuse of the Service
• Your violation of any law or the rights of a third party
• Any financial decisions you make based on information from the Service
• Any content you submit or transmit through the Service
• Your breach of any representation or warranty in these Terms

9. PRIVACY AND DATA PROTECTION

9.1 Privacy Policy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding the collection, use, and disclosure of your information.

9.2 Data Collection

We collect minimal personal information. For basic calculator use, we do NOT collect:

• Personal identification information
• Financial details or bank account information
• Credit history or credit scores
• Income or employment information

9.3 Cookies and Analytics

We use cookies and analytics tools (such as Google Analytics) to:

• Improve user experience
• Analyze website traffic and usage patterns
• Deliver personalized content and advertisements
• Understand user preferences

You can control cookie preferences through your browser settings. See our Cookie Policy for more details.

10. THIRD-PARTY LINKS AND SERVICES

10.1 External Links

The Service may contain links to third-party websites, including bank websites, financial institutions, and other resources. These links are provided for your convenience only.

10.2 No Endorsement

We do NOT endorse, warrant, or guarantee:

• The accuracy or reliability of third-party content
• The quality of third-party products or services
• The privacy practices of third-party websites
• The security of third-party platforms

10.3 Third-Party Responsibility

Your interactions with third parties, including banks and financial institutions, are solely between you and such third parties. We are not responsible for any loss or damage arising from such interactions.

11. MODIFICATIONS TO SERVICE AND TERMS

11.1 Right to Modify

We reserve the right to:

• Modify, suspend, or discontinue the Service at any time
• Change these Terms at any time
• Add or remove features from the Service
• Change pricing for premium features

11.2 Notice of Changes

We will provide notice of material changes to these Terms by:

• Posting the updated Terms on the Service
• Updating the "Last Updated" date
• Sending email notification (if you have an account)

11.3 Acceptance of Changes

Your continued use of the Service after changes to these Terms constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the Service.

12. TERMINATION

12.1 Termination by You

You may stop using the Service at any time. If you have an account, you may request account deletion by contacting us.

12.2 Termination by Us

We reserve the right to suspend or terminate your access to the Service:

• For violation of these Terms
• For fraudulent or illegal activity
• For abusive or disruptive behavior
• At our sole discretion, with or without notice

12.3 Effect of Termination

Upon termination:

• Your right to use the Service immediately ceases
• We may delete your account and data
• Provisions that should survive termination will remain in effect
• You remain liable for any obligations incurred before termination

13. GOVERNING LAW AND DISPUTE RESOLUTION

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Democratic Socialist Republic of Sri Lanka, without regard to its conflict of law provisions.

13.2 Jurisdiction

You agree that any legal action or proceeding arising out of or related to these Terms or the Service shall be instituted exclusively in the courts of Colombo, Sri Lanka. You consent to the personal jurisdiction of such courts and waive any objection to venue in such courts.

13.3 Dispute Resolution

Before filing any legal action, you agree to first attempt to resolve any dispute informally by contacting us at bestrate.lk@gmail.com. We will attempt to resolve the dispute through good faith negotiations.

13.4 Arbitration

If informal resolution (Section 13.3) is unsuccessful, all disputes shall be resolved solely and exclusively through mandatory binding arbitration in accordance with the Arbitration Act No. 11 of 1995 of Sri Lanka, conducted in Colombo, Sri Lanka, in the English language. You agree that, by entering into these Terms, you and BestRate.lk are each waiving the right to a trial by jury or to participate in a class action.

13.5 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

14. GENERAL PROVISIONS

14.1 Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published on the Service, constitute the entire agreement between you and BestRate.lk regarding the Service.

14.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect, and the invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

14.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of BestRate.lk.

14.4 Assignment

You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign these Terms without restriction.

14.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

14.6 Survival

The following sections shall survive termination of these Terms: Intellectual Property Rights, Disclaimer of Warranties, Limitation of Liability, Indemnification, Governing Law, and any other provisions that by their nature should survive.

14.7 Headings

The section headings in these Terms are for convenience only and have no legal or contractual effect.

14.8 Language

These Terms are written in English. Any translation is provided for convenience only. In case of conflict between the English version and any translation, the English version shall prevail.

15. CONTACT INFORMATION

If you have any questions, concerns, or complaints about these Terms or the Service, please contact us:

16. ACKNOWLEDGMENT